Say hello to VRTUCAR!
As you start booking through VRTUCAR's reservation system, you will experience a new way to use your cars.
A few easy steps to access our cars.
Reserve your vehicle online
This will be a gradual transition. As we install the new smart card access system in the vehicles, you'll be able to book them via VRTUCAR.
Access with your Smart Card
Once at the station, unlock the doors of the reserved vehicle by placing your Smart Card on the reader located on the windshield on the driver's side.
Take the key and drive!
Take the car key from its case, in the glove compartment. Keep the key with you during temporary stopovers and use the car key to lock and unlock the doors.
Before you leave the car
At the end of your trip, put the key back in its case, inserting the USB into the port, in the glove compartment. Make sure all the cards that were already present are still in their slots.
Put the keys back in the glove compartment
The end of the USB stick attached to the key (and not the key itself) needs to be inserted in the USB port, logo facing the light. Please DO NOT force the stick in, you will damage it.
Ending your trip and locking the doors
End your trip and lock the doors by placing your Smart Card on the reader before leaving the vehicle. Make sure the doors are actually locked.
How do I unlock and use the car?
Will my joint member’s Smart Card work for my reservations as well